Privacy Policy
Introduction
At Spark Next, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and safeguard your data when you use our financial analysis tools and software services. We operate in compliance with Argentina's Personal Data Protection Act (PDPA) No. 25,326 and relevant privacy regulations.
This policy applies to all users of our platform, whether you're accessing our services from Argentina or internationally. By using Spark Next, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information to provide better services to our users. The data we gather falls into several categories, each serving specific purposes for our financial analysis platform.
Personal Information
Name, email address, phone number, and business details you provide during registration or when contacting our support team.
Usage Data
Information about how you interact with our platform, including features used, time spent, and analysis preferences.
Technical Information
IP address, browser type, device information, and system specifications to ensure optimal platform performance.
Financial Data
Business financial information you input for analysis purposes, stored securely and used solely for providing our services.
How We Use Your Information
Your information helps us deliver, maintain, and improve our financial analysis services. We use your data for legitimate business purposes and always with your best interests in mind.
- Providing personalized financial analysis tools and recommendations
- Processing your requests and responding to customer support inquiries
- Improving our software functionality based on user behavior patterns
- Sending important updates about our services and platform changes
- Ensuring platform security and preventing unauthorized access
- Complying with legal requirements and regulatory obligations
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your data only in specific circumstances and always with appropriate safeguards in place.
Service Providers
We work with trusted third-party service providers who assist us in operating our platform. These partners include cloud hosting services, payment processors, and analytics providers. All service providers are required to maintain strict confidentiality and security standards.
Legal Requirements
We may disclose your information if required by law, court order, or government request. We will notify you of such requests unless prohibited by law or if we believe notification could compromise an investigation.
Your Rights and Choices
Under Argentina's Personal Data Protection Act and international privacy standards, you have several rights regarding your personal information. We're committed to helping you exercise these rights easily and effectively.
Access and Correction
You can request access to your personal data and ask us to correct any inaccurate information. Simply contact our privacy team, and we'll respond within 10 business days with the requested information or corrections.
- Request a copy of all personal data we hold about you
- Update or correct your account information at any time
- Delete your account and associated data (subject to legal retention requirements)
- Opt out of non-essential marketing communications
- Restrict certain types of data processing
- Request data portability to another service provider
Data Security and Protection
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational measures designed to safeguard your data.
Technical Safeguards
All data transmissions are encrypted using industry-standard SSL/TLS protocols. Your financial information is stored in encrypted databases with restricted access. We regularly update our security systems and conduct vulnerability assessments to maintain the highest protection standards.
Access Controls
Access to your personal data is limited to authorized personnel who need the information to provide services or support. All employees undergo privacy training and are bound by strict confidentiality agreements. We maintain detailed logs of data access for security monitoring.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.
- Account information: Retained while your account is active plus 3 years
- Financial analysis data: Deleted upon account closure unless legally required
- Support communications: Kept for 5 years for quality assurance
- Usage logs: Automatically deleted after 12 months
- Marketing preferences: Removed immediately upon opt-out request
When data reaches the end of its retention period, we securely delete it from our systems. You can also request immediate deletion of your data by contacting us, though some information may need to be retained to comply with legal requirements.
International Data Transfers
As a technology company serving users globally, we may transfer your data to countries outside Argentina for processing and storage. When we do so, we ensure adequate protection through appropriate safeguards and security measures.
All international transfers comply with Argentina's data protection laws and include contractual protections that ensure your data receives the same level of protection as required under local regulations. We work only with service providers who demonstrate adequate data protection standards.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or a prominent notice on our platform.
We encourage you to review this policy periodically to stay informed about how we protect your information. The effective date at the top of this policy indicates when the latest changes were made.
Contact Information
If you have questions about this privacy policy or want to exercise your data protection rights, please contact our privacy team:
Spark Next Privacy Team
C. 64, B1900 La Plata, Provincia de Buenos
Aires, Argentina
Phone: +54 351
611 1037
Email: [email protected]
We typically respond to privacy inquiries within 5 business days and will work with you to address any concerns about how we handle your personal information.